No More Waiting on Hold

Welcome to our website page dedicated to providing you with the essential information you need to contact customer service of Hilton via phone. Our aim is to assist you in efficiently locating the phone number of Hilton and address any concerns or inquiries you may have about your Hilton purchases. We understand that waiting on hold for extended periods to inquire about your order on Hilton can be frustrating, which is why we provide tips on how to efficiently and effectively communicate with a Hilton representative once you've reached them. By following our step-by-step guide for contacting Hilton customer service team, you'll be able to identify yourself and state your reason for calling in a clear and concise manner, helping the Hilton representative assist you more effectively. We also provide guidance on how to ask the Hilton representative for assistance, as well as how to follow any instructions provided by the Hilton representative.

With this information, you can reach out to the Hilton customer service via phone with confidence, knowing that you have the tools necessary to quickly and efficiently address any concerns or inquiries you may have about your Hilton purchases.

Hilton Phone Number

Toll-Free Number:

800-266-7237

Current wait: 7 mins (4m avg)

Hours: 24 hours, 7 days

Best time to call: 9am

Customer Service Phone Number:

  • +3 130 237 7033

    Netherlands

  • +44 169 847 8555

    United Kingdom

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No navigating complex phone menus and no more waiting on hold – WorthEPenny will forward your concerns directly to the business for their response:

  • Faster Solutions: Cut down response times. Get resolutions faster.

  • Stress-Free: No more phone call hassles. You don't even need to pick up the phone!

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What happened: I would formally ask a cancellation for my reservation number ********** for the stay **th-**th of May to Conrad Chia Laguna Sardinia for * people.

What happened: I am writing to express my disappointment with the valet parking service I received at your hotel on December **, ****. While waiting to pick up my car, one of your valet servicemen opened the trunk and a humidifier that was stored inside fell to the ground and was damaged beyond repair.**As a result of this incident, my *-and-a-half-year-old son now has to suffer from his cynanche until I can purchase a new humidifier at my own expense. This is a significant inconvenience and frustration for me, as I should not have to bear the financial burden for an issue that was caused by the actions of your service personnel.**I was disappointed to receive a response from the acting manager, Ju Yong Kim, stating that the hotel is not able to compensate me in full for the damage because it was not intentional and was simply a mistake. This response does not reflect the level of service I expect from a reputable establishment like the Conrad Hotel Seoul.**I am not requesting compensation for a mistake that was made without malice. I am requesting that the hotel take responsibility for the damage caused by its employees and offer a fair resolution. This could include providing me with a replacement humidifier or covering the cost of a new one. I also expect a written apology for the inconvenience and frustration caused by this incident.**I urge you to take action to resolve this issue and restore my confidence in the Conrad Hotel Seoul. I look forward to hearing back from you with a satisfactory resolution.**Sincerely,*Kyung Hoon Lee

What happened: Helllo!**My name is David and I have a joint account with my partner William-David Inman for hilton honors under my name R*****@***.com. Sadly I had a death in my family recently and was not able to make my reservation, I was offered a credit till April **** for Bali only but I am a healthcare worker ( I can provide identification as well for that) so my time off is very limited. I was hoping to see if it is possible to use the credit for an upcoming planned trip. Thank you

QA

How to contact Hilton by phone?

To contact the Hilton customer service by phone, you can follow these steps:

  • Look up the phone number of the Hilton customer service. The phone number is listed on hilton.com. Or check out the Hilton phone number page on WorthEPenny.

  • Dial the Hilton phone number 800-266-7237.

    Hours: 24 hours, 7 days

    Best time to call: 9am

  • Wait for an answer: Once the call is connected, wait for a Hilton representative to answer on the other end.

    Average wait time: 4m

  • Identify yourself and state your reason for calling the Hilton representative: Let him/her know who you are and why you are calling. Be specific and provide any relevant information about your order from Hilton to help them assist you.

  • Ask for assistance: Ask the Hilton representative to help you with your inquiry, whether it's about a product or service you purchased, a billing issue, or any other concern.

  • Follow any instructions given: If Hilton needs additional information from you or provides any instructions, follow them carefully.

  • Thank the Hilton representative: After you have received the assistance you need, thank the Hilton representative for their time and help.

QA

How to get to a real person fastest?

To get to a real person as quickly as possible when calling Hilton, you can follow these steps:

  • Dial the Hilton customer service phone number 800-266-7237, which can be found on the Hilton website or in your order confirmation email form Hilton. Or check out the Hilton phone number page on WorthEPenny.

  • When the automated voice prompts begin, do not press any buttons or provide any information about Hilton. This may trigger the automated system to provide you with pre-recorded responses and options.

  • After a few seconds of silence, the system should give you the option to speak with a live Hilton representative. This may be presented as an option like "speak to a representative" or "customer service".

  • Press the correct button when prompted by the automated system to speak with a Hilton representative.

  • If the system still doesn’t connect you to a Hilton representative, stay on the line without pressing any keys. Hilton will eventually transfer you to a live person.

  • If you are on hold for an extended period of time, you may be given the option to leave a message for a call back from Hilton.

  • Once you reach a live person, explain your issue and provide any relevant information about your Hilton order. The Hilton representative will work with you to resolve your issue as quickly as possible.

  • Alternatively, if you have a specific question or issue you need help with, you can try using the live chat feature on the Hilton website. This may allow you to connect with a Hilton representative more quickly and efficiently than calling.

QA

Any tips for calling Hilton customer service?

When calling Hilton customer service, here are some best practices to ensure a smooth and efficient experience:

  • Have your Hilton account information ready before calling. This will help expedite your request.

  • Make sure you have a stable and quiet environment to communicate with the Hilton representative without any disruptions or background noise.

  • Be polite and respectful to the Hilton representative. Remember, they are there to help you and will do their best to resolve your issue regarding your order on Hilton.

  • Clearly explain the issue you are facing and provide any relevant information or details that can help the Hilton representative address your concern.

  • If the initial Hilton representative is unable to resolve your issue, politely ask to speak with a supervisor from Hilton or escalate the issue to a higher level of authority.

  • Take notes during the call, including the Hilton representative’s name, the date and time of the call, and any reference numbers or case numbers provided.

  • If necessary, follow up with Hilton after the call to ensure that the issue has been fully resolved.

By following these best practices, you can help ensure a positive and productive experience when calling Hilton customer service.

QA

What can I do If I am unhappy with my call to Hilton?

If you are unhappy with your call to Hilton customer service, there are several options you can try:

  • Call again: Try calling Hilton customer service again and speak to a different Hilton representative. Sometimes a different Hilton representative may have a different approach to resolve your issue more effectively.

  • Escalate the issue: If you are not satisfied with the response provided by the Hilton representative, you can ask to speak with a supervisor from Hilton or escalate the issue to a higher level of authority.

  • Provide feedback: After the call, Hilton may ask you to provide feedback on your experience. Use this opportunity to provide constructive feedback, including what you felt went wrong and suggestions for improvement.

  • Reach out through other channels: If you are unable to resolve your issue through phone support, you can try reaching out to Hilton customer service through other channels, such as email or chat. You can also explore the Hilton Help Center, which offers articles and resources that may help you troubleshoot your issue.

  • Consider other options: If you are still not satisfied with Hilton service, you may want to consider other options such as returning the product you bought on Hilton or filing a complaint with a consumer protection agency.

QA

How do I contact Hilton via live chat?

No, Hilton hasn’t provided any live chat service currently. While live chat support is not currently available, Hilton offers a range of other customer support channels that customers can use to get assistance. For example, customers can contact Hilton customer service by phone, email, or social media. Phone support is available during 24 hours, 7 days, and customers can expect a prompt response from a Hilton representative. Email support may take longer to receive a response, but it is a useful option for customers who do not need immediate assistance. Social media channels such as Twitter and Facebook are also great options for reaching out to the customer support team of Hilton.

QA

How to contact Hilton via social media?

You can contact Hilton via social media by sending them a direct message on any of their official social media accounts. Here are the steps to contact Hilton via social media:

  • Log in to your social media account (e.g. Twitter, Facebook, Instagram).

  • Search for Hilton official social media accounts, which are typically verified with a blue checkmark.

  • Once you find the official account of Hilton, click on the "Message" or"Send Message" button.

  • Type your message and explain your issue or inquiry about Hilton. Be as specific and detailed as possible, and provide any relevant order information.

  • Wait for a response from the Hilton social media team.

Please note that the social media accounts of Hilton are typically managed during regular business hours, so responses may not be immediate. It's also important to keep in mind that social media channels may not be the most effective way to contact Hilton for certain issues. For urgent or complex issues, it's recommended to contact Hilton customer service via phone or chat for more personalized assistance.

QA

Does Hilton have an email? How to contact Hilton customer service by email?

Yes, to contact the Hilton customer support by email, follow these steps:

  • Go to hilton.com and navigate to the "Contact Us" or “Help” page. This information is located in the footer section of the website.

  • Look for an email address on the page.

  • Copy the email address provided by Hilton and open up your email client. Create a new email and paste the email address into the "To" field.

  • In the subject line of the email, provide a brief summary of your issue or question about your Hilton order. For example, "Return Inquiry" or "Product Question".

  • In the body of the email, provide as much detail as possible about your issue or question. Be sure to include any relevant order or account information, such as your Hilton order number or username.

  • Once you have completed the email, click send. You should receive a response from the Hilton customer support team within a few business days.

QA

What is WorthEPenny's relationship to Hilton?

To put it simply, WorthEPenny is an independent third-party website that is not related to Hilton. WorthEPenny provides free tools and resources to assist customers in reaching Hilton customer service more efficiently, such as the Hilton phone service that allows customers to bypass long wait times on the phone. WorthEPenny also provides tips and information on common customer service issues about Hilton, as well as forums where Hilton customers can share experiences and offer solutions to one another. While WorthEPenny works to assist customers of many different companies, including Hilton, it is not associated with or endorsed by Hilton.

DISCLAIMER:

Please note that WorthEPenny is not related in any way to the Hilton official app or the Hilton company. All third-party trademarks (including logos and icons) referenced by WorthEPenny remain the property of their respective owners. Unless specifically identified as such, WorthEPenny’s use of Hilton trademarks does not indicate any relationship, sponsorship, or endorsement between WorthEPenny and the owners of these trademarks: Hilton. All references by WorthEPenny to third-party trademarks like Hilton are to identify the corresponding third-party goods and/or services and intended to constitute nominative fair use under applicable trademark laws.

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